Avdor CIS Crystal Recording Box
We develop next-generation voice recorders and software that captures all voice communications, without the need to replace existing phone systems.
This solution is specifically designed to provide SMB / SME with a simple
and affordable recording capability without compromising on quality.
We develop next-generation voice recorders and software that captures all voice communications, without the need to replace existing phone systems.
Voice recording solutions for any sector type
- Service Centers: Contact Centers, Service Providers
- Financial Institutions: Trading Firms, Insurance, Banks, Savings & Loan, Credit Unions & Investment Services
- Emergency services: Hospital, Police, Fire, Healthcare
- Public sector: Government, Army, Municipalities
Reduce your professional liability by recording your phone calls!
Supported SIP Phones
Supports Several Models:
- T1/PRI E1 1
- SIP trunk or extension
- Analog ports
Provides versatile call recording capability.
Supports DID and CLI information
Features:
- Plug and play: Easy installation
- Supports MP3 high quality audio encoding for reduced IP bandwidth cloud streaming
- 1 Tera Disk on-premise recording
(DB Suitable up to 100,000 calls) - Each recorder combines a compact form factor with low power consumption resulting in unmatched reliability
Crystal Quality (CQ) Box Search
Benefits:
- Stand-alone E1/SIP trunk or Analog recorder
- Dialed number and Caller ID signaling support
- FIFO recording
- Store Date, Time, Duration, Caller ID, Dialed Digits
- External secured uploading to on-prem CQ Management Server and all CQ’s standard search options
Automatic Secured Recording
Upload to Cloud or On-prem CQ Management Server:
Amazon
Azure
Extra Features
CQ box Recorder
- Standalone
- Includes management GUI for:
- SIP Port
- Analog port
- E1
The system connects to every site automatically and saves the records to any 3rd-party cloud solution and/or server/PC with the CQ Management Server. The connection to the recorder is automatic and secure.
In addition, customers can obtain features such as:
- AI, transcription and scoring forms
- Avdor CIS can provide a management platform for each box recorder on the cloud or on-prem SaaS service
Important calls are retrieved quickly and easily with search features. Calls can be monitored to ensure your employees are correctly stating information.
Additional agent grading, scoring & report system enables increasing compliance and customer service.
Want to integrate seamlessly with your existing or future business systems and unlock additional value with Avdor CIS?
From recording and archiving to analytics AI, obtain Business Intelligence with our compliant tools – whatever works best for your organization.
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