SIPREC Integration for Call Recording
Seamless support for AudioCodes and SIPREC-compatible platforms with full compliance, dual-channel capture, and flexible deployments.
Avdor CIS delivers full SIPREC (Session Recording Protocol) integration, enabling direct and reliable call and media stream recording from SIP-enabled devices and platforms. Whether you’re using AudioCodes, Cisco CUBE, or other SIPREC-compliant systems, our Crystal Quality® solution ensures secure, high-fidelity recording with advanced analytics, real-time monitoring, and flexible deployment options.
Designed for regulated industries, government entities, and large contact centers, our SIPREC integration supports centralized recording, multi-site routing, and dual-channel audio capture — while remaining fully compliant with PCI-DSS, MiFID II, and GDPR.
Effortless recording. Centralized control. Scalable architecture.
Key Features
Full SIPREC Compatibility
Seamless integration with AudioCodes, Cisco CUBE, and other SIPREC-compliant platforms for media stream and signaling capture.Dual-Channel Audio Capture
Separate agent and customer audio channels allow for detailed playback, sentiment analysis, and training use cases.Centralized Recording Architecture
Record calls from multiple remote sites and route them to a central recording server with full synchronization.Real-Time CTI & Metadata Capture
Store call direction, duration, extension, SIP headers, and agent identifiers for deep search and auditing.On-Prem, Hybrid, or Virtual Deployment
Flexible installation across on-site servers, virtual environments, or hybrid topologies.AI-Driven Analytics
Leverage transcription, keyword spotting, and sentiment detection for actionable business insights.Regulatory Compliance Built-In
Supports PCI-DSS, MiFID II, GDPR, with end-to-end AES-256 encryption, HTTPS access, and audit trail logging.Waveform-Based Playback Interface
Visually navigate dual-stream recordings using smart waveform display for faster review and analysis.
Performance Insights
Streamlined Multi-Site Recording
Capture and consolidate calls from branch offices or distributed contact centers using a single, SIPREC-enabled server.Faster Compliance Audits
Quickly locate and export relevant recordings using CTI-linked search filters and metadata tags.Enhanced Call Quality Visibility
Monitor live call status, playback dual-channel recordings, and assess agent-customer interactions in real time.Lower Network Overhead
SIPREC’s media forking architecture minimizes impact on production environments and avoids desktop dependencies.Improved Security Posture
Encrypted data streams and role-based access ensure sensitive communications stay protected and auditable.Reduced Infrastructure Costs
Centralized SIPREC integration reduces the need for local hardware at every endpoint or branch office.Optimized Agent Training
Use isolated agent/customer audio, screen recordings, and AI sentiment cues to target coaching and skill development.
Looking for a robust and scalable SIPREC recording solution? Avdor CIS offers full integration with AudioCodes, Cisco, and other SIPREC-compliant platforms, enabling centralized, high-fidelity recording of SIP trunk calls across your entire organization.
Our Crystal Quality® platform supports dual-channel audio capture, real-time monitoring, and advanced metadata tagging for compliance-driven environments like financial services, public safety, healthcare, and government.
With support for on-premise, hybrid, and cloud-ready deployments, Avdor CIS makes it easy to:
Record and monitor multi-site SIP communications
Maintain full PCI-DSS, MiFID II, and GDPR compliance
Integrate seamlessly with AudioCodes SBCs, Cisco CUBE, and third-party PBXs
Access powerful tools like AI transcription, sentiment analysis, and quality evaluation forms
Whether you’re modernizing legacy systems or launching a next-gen UC infrastructure, our SIPREC integration ensures that every call is captured, secured, and ready for analysis.
Our All-in-One system records and manages Voice, Screen, Mobile Calls and Text
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