Crystal Quality® PBX & UC Integrations

Seamlessly connect to the world’s leading telephony systems — from legacy PBXs to modern cloud UC — with full compliance, analytics, and recording clarity.

Crystal Quality® by Avdor CIS is an open, protocol-agnostic recording platform built for compatibility with virtually any telephony environment. From enterprise-grade IP PBXs and SIP-based UC systems to analog and TDM setups, Crystal Quality® ensures reliable, high-fidelity voice and screen recording across your organization.

With native integrations to leading platforms like Cisco, Avaya, Mitel, Yeastar, Huawei, Speakerbus, and AudioCodes, our system supports SIPREC, DMCC, BIB, and SRC recording methods — delivering secure archiving, real-time monitoring, and AI-powered insights in any deployment model.

One platform. Infinite integrations. Total control.

Explore Crystal Quality® Integrations by Platform

Avdor CIS provides the most flexible and secure PBX and UC platform integration available today. Our Crystal Quality® recording solution connects effortlessly with modern IP systems, SIP trunks, hybrid cloud setups, and legacy analog/TDM infrastructure — giving IT teams and compliance officers full control over recording, archiving, and analysis.

With full support for:

  • SIPREC, DMCC, BIB, and SRC protocols

  • Cisco, Avaya, Mitel, Huawei, Yeastar, Speakerbus, and more

  • Analog, digital, and hybrid PBX environments

  • Real-time voice + screen capture

  • AI-based transcription and sentiment detection

  • PCI-DSS, MiFID II, and GDPR compliance

Crystal Quality® empowers contact centers, government agencies, financial institutions, and service providers to build an integration-ready recording layer that scales with their communication ecosystem.

Whether you’re managing a multi-vendor environment or transitioning between platforms, Avdor CIS ensures recording continuity, security, and insight — now and into the future.

• Proven interoperability with 3rd party PBX vendors

• Designed for easy interoperability

Our voice recording solutions are designed to capture interactions for business and IT users, and feature smooth and perfect integration with the leading communication companies’ offerings.

Recording Solutions expertise – find a brilliant solution for all your needs

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